True to the ‘home from home’ essence of our brand, The Athenaeum’s family spirit has never been stronger. Whilst the vast majority of our colleagues remained at home throughout the various government-enforced lockdowns, a handful remain holed up at the hotel. Dubbed the ‘lockdown team’, this group showed unwavering supporting for our guests, colleagues and neighbours throughout this challenging time. Discover how their desire to help serve our hotel’s local community has not only driven deeper existing relationships but developed new ones too…
Supporting Our Key Workers
While the majority of us were able to isolate with our loved ones at home, for many working on the front line, this wasn’t an option. So, to show our gratitude for those keeping our country going, we kept our doors open for those who needed a place to rest their head. From doctors to police, transport workers to the armed forces, we had a whole host of amazing individuals stay with us.
Supporting Our Community
With an award winning chef at the helm of our kitchen, we couldn’t let Ian Howard’s expertise go to waste during this challenging time. Under his watchful eye, the lockdown team rallied round and put their skills to the test, preparing over 250 meals to feed the army of volunteers from Christ Church Mayfair, who were busy supporting the local community.
Supporting Our Industry
Having learnt – first hand – of the devastating impact that the crisis had on the hospitality industry, and with many workers forced onto the streets due to job losses, we were desperate to help any way we could. A newly launched initiative ‘Hospitality Against Homelessness’ launched by ‘Only A Pavement Away’ brings together a number of charities to support those facing financial hardship with meals, equipment and accommodation. Being part of this support network, we donated over 1,000 toiletries to Crisis who offer vital help to those who have fallen on the hardest of times.
Supporting Our Residents
In addition to these local and national efforts, the team continued to apply the same dedication, care, and energy to looking after our long term residents. Not only through thoughtful gestures but emotional connections too, by checking in with those who were feeling a little lonely. From assisting with dog grooming to surprise pick-me-ups left in guests’ rooms to brighten their day.